from the ceo
The mission and vision remain!
My Sister's House remains committed to providing comprehensive support, services, and education within and beyond the walls of our shelter. As we continue to adjust to this new normal, we are finding creative ways to address the unique needs and challenges of our clients and community during this time. MSH will continue to follow the guidance of the SC Department of Health and Environmental Controls (DHEC) and the Center for Disease Control (CDC) and follow the directives of state and local authorities to help reduce the spread of COVID-19.
Below, you will find a comprehensive list of our service and program updates. This list of continuously updating. Please check back here for the most up to date information.
Crisis Line - Our crisis line service remains fully operational. Our advocates are standing by 24/7 to assist victims of domestic violence. Call us at 843-744-3242.
Shelter Program - MSH continues to provide emergency crisis shelter for victims of domestic violence and their children. In an effort to prevent the spread of COVID-19 MSH may use alternative housing solutions, such as hotels, to meet the needs of clients. MSH will continue to provide case management, advocacy, therapy, and essential needs (food, clothes, toiletries, etc.) to all shelter clients, regardless of location. Call 843-744-3242 for intake.
Therapy - Our dedicated therapists are working hard to meet the need in our community by providing therapy via phone and video. If you are a victim or survivor in need of therapy, please call us at 843-744-3242.
Court Advocacy - MSH's staff court advocate remains available to help victims of domestic violence with filing for an Order of Protection or through the family/criminal court process in Charleston, Dorchester, and Berkeley counties. Our court advocates will be adhering to the COVID specific procedures for each county. Contact Nicole today at 843-225-6136.
Donation Center - The MSH donation center is accepting only essential items on limited days. For our Wishlist, Amazon Wishlist Delivery, & Drop off days please visit mysistershouse.org/donationcenter.
Used Donations - Our contact-free drop-offs for used clothing, shoes, linens, and accessories are still available 24/7. To find a location near you visit mysistershouse.org/usedclothing.
Education/Training - The MSH Education and Training team remains committed to the work of building awareness and increasing education about the issue of domestic violence in our community. We are currently offering training to businesses, organizations, clubs, etc. via Zoom and in-person (when CDC & DHEC guidelines permit). If you are interested in having MSH present to your group, contact our Director of Education/Training at 843-998-9034.
Volunteers - We are currently utilizing already trained volunteers at a very limited capacity. If you are interested in applying to become a volunteer when we reopen the program, please visit our volunteer page for updates.
Thank you for your continued support of our mission - to break the cycle of domestic violence!
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All of the following resources are accessible, despite the coronavirus outbreak.
Avoiding public spaces and working remotely can help to reduce the spread of COVID-19, but for many survivors, staying home may not be the safest option. We know that any external factors that add stress and financial strain can negatively impact survivors and create circumstances where their safety is further compromised.
Abusive partners may withhold necessary items, such as hand sanitizer or disinfectants.
Abusive partners may share misinformation about the pandemic to control or frighten survivors, or to prevent them from seeking appropriate medical attention if they have symptoms.
Abusive partners may withhold insurance cards, threaten to cancel insurance, or prevent survivors from seeking medical attention if they need it.
Programs that serve survivors may be significantly impacted –- shelters may be full or may even stop intakes altogether. Survivors may also fear entering shelter because of being in close quarters with groups of people.
Survivors who are older or have chronic heart or lung conditions may be at increased risk in public places where they would typically get support, like shelters, counseling centers, or courthouses.
Travel restrictions may impact a survivor’s escape or safety plan – it may not be safe for them to use public transportation or to fly.
An abusive partner may feel more justified and escalate their isolation tactics.
“A chatter mentioned that the abuser was using the virus as a scare tactic to keep the survivor away from their kids.”
"A chatter said the abuser was using COVID-19 as a scare tactic so that they would not visit family.”
“A health professional still living with their abuser called and said they were physically abused that night because their abuser was sure they were trying to infect them with COVID-19.
Safety Tips From Survivors For Survivors
Code Words: If you have children, decide how to communicate urgency. For example, when one survivor’s daughter was little, the survivor would open her arms and the daughter knew that meant to come running to her for safety. Some survivors also create a “code word” with their children that means they should go to the “safest room” in the home that you have already decided upon.
Emergency Numbers: If for some reason you are not able to make emergency calls and you have children, give them the safety number/s, if they are old enough. Please see the Resources section listed below for some emergency phone numbers.
related to COVID-19
10 Tips for Staying Calm
12 Resources for COVID-19 Anxiety
MSH Crisis Line: Available 24/7 to provide support and an individualized safety plan for you!
Talking To Children About Coronavirus
MUSC Health Virtual Urgent Care
Prisma Health Virtual Visit
Roper St. Francis Healthcare Virtual Care
Fetter Health Care
Find free food locally via this interactive map!
Charleston Local Resource Guide for COVID-19 - Charleston Moms
Charleston United Covid Response - Facebook Group: This social media group is a volunteer community response team, whose purpose is to help manage requests for assistance and to share local resources that address essential needs during this COVID crisis.